Reach our New York dispatch desk
Contact Us for Portable Toilet Rental in New York
Our dispatch desk takes calls from 8 a.m. to 6 p.m. weekdays and turns around metro-area quotes the same day. Need a portable toilet or restroom trailer quote? Call (718) 619-4962 or use the contact form here.
Phone, Email, Office Hours
Fastest way in is the phone. Call (718) 619-4962 and the dispatcher who answers carries the same calendar as our email queue, so either path puts you straight to the same person.
You can browse all portable toilet rental services on the home page before you dial. We offer Standard Porta Potty units, ADA-Compliant Portable Toilet options, foot pump hand-washing stations with grey water containment, and Luxury Restroom Trailer rentals to help the dispatcher prepare your weekly servicing route.
- Phone
- (718) 619-4962
- Address
- 1240 Oak Point Ave
New York, NY 10474 - Office Hours
- Monday – Friday, 7:00 AM – 6:00 PM
Saturday, 8:00 AM – 2:00 PM
Sunday, dispatch on call - Service Area
- New York metro and surrounding New York
Online Quote Form Response Time
we respond to emails within two hours and quote a firm price. Get pricing — (718) 619-4962
Form submissions in New York come in through the day and we route them to dispatch within 30 minutes on weekdays. We usually ask for site type, whether an ADA unit is needed, and the number of stalls required. If your schedule is tight—same-day or next morning—we can still pull the job to the front without extra charge.
Most New York callers want to review portable toilet rental rates before booking. We review weekly and monthly ranges plus any trailer upcharge or delivery surcharge before any deposit is taken for your address.
When the schedule slips:
Emergency Dispatch After-Hours Support
We run the after-hours line straight to dispatch, so storm surge, event overflow, or jobsite emergencies get picked up by a live operator. No voicemail loops, no menus, no delays—just immediate pickup and dispatch to get units rolling.
24/7 Phone Coverage
A live dispatcher takes calls on nights and weekends, through holidays, with no menu tree.
Same-Day Service Calls
When a waste tank overflows or a tipped unit occurs, our vacuum truck dispatches within hours.
Storm & Event Surge
We stage extra units Friday to Monday for event surges, stage weekend tipping, and swap out damaged units same-day after storms.
Permitting Help
We handle last-minute permit roadblocks—special-event permits, ROW agreements, or county sanitation sign-offs—so your units go down on schedule.
Our guide understand the portable toilet rental process walks through each step from the initial call through delivery at your New York site. It covers the pre-delivery walk-through, pump out schedule, and holding tank service interval before the truck arrives. After confirming your order, we handle the delivery handoff and return weekly servicing on the schedule we agree to between pump out visits.
Where We Deliver
We cover New York City and all five boroughs, plus Newark and Jersey City across the river. Same-day delivery within a 30-mile radius from our dispatch yard in the Bronx. Beyond that, we quote on request. For out-of-range jobs, request a quote.
- Downtown New York
- Surrounding metro neighborhoods
- North New York corridor
- South New York corridor
- New York unincorporated
- Outlying suburbs
- Event venues citywide
- Construction zones
Before You Call
+ What information should I have ready when I call?
Specify the number of units, how long you need them, whether you need an ADA-compliant portable toilet, and the site surface—paved, gravel, or grass—along with event or jobsite use. We quote a rate, lock the delivery window, and email a confirmation—same day if the order is placed before noon. Get a quote.
+ How quickly can a unit get to my site?
Standard porta potties arrive the same afternoon when orders come in before noon across New York’s five boroughs. Outer zones get next-day placement. Restroom trailers need an extra day for leveling and secure setup before guests arrive. Call (718) 619-4962.
+ Do you take credit cards over the phone?
We accept credit cards and ACH over the phone and extend net-30 terms to established trade accounts. Our dispatcher emails a written confirmation before the truck rolls. Call (718) 619-4962.
+ What if I need help understanding which unit fits my job?
On the first call the dispatcher walks through the numbers: how many people will use the unit each day, the exact weeks the rental runs, whether the placement needs ADA access, and whether the ground is paved, gravel, or grass for ground-stake anchors. With that picture in hand we quote a weekly or monthly rate, lock in the delivery window, and email a written confirmation before the truck rolls. Tight job-site schedules get moved to the front of the routing queue at no extra charge.
Ready to Book Your New York Delivery
We keep the next delivery window open when you call now — units can be staged within hours if we’re on the road by noon.